Ashwinkumar D Basari

Product Owner | Business Analyst | AI-Assisted Solution Designer

Leading the end-to-end design and delivery of AI-assisted web products by translating business ideas into deployable applications, including CommDraft, a live AI-assisted business communication and document drafting application. Acting as Product Owner and Business Analyst across the product lifecycle — product vision, business requirements, solution design, and release management — while leveraging AI-assisted development tools to generate, review, and iteratively refine production-ready implementations.

Key Responsibilities

• Owned product vision, business requirements, user stories, acceptance criteria, backlog prioritization, roadmap planning, and release management.
• Conducted process analysis, workflow design, and functional specifications, validating solution design from a stakeholder and usability perspective.
• Designed application architecture, UX flows, security considerations, governance, and deployment approach.
• Used AI-assisted development tools to generate, review, refine, validate, and iteratively improve production-ready application code.
• Performed functional testing, defect analysis, quality validation, and feature enhancements.
• Demonstrated end-to-end ownership from concept and requirements through implementation, testing, deployment, and post-release improvements.

Representative Products

• CommDraft — live AI-assisted application for generating professional business communications and document drafts (commdraft.pages.dev)
• QR-Based Digital Catalogue Generator

Banking Transformation Programs

• Voice ID Remediation Program (Jan 2025 – Mar 2026) – Leading migration from Nuance Security Suite to Microsoft Gatekeeper with global stakeholders
• Sales Process & Incentives Program (Sept 2024 – Jan 2025) – Facilitated stakeholder collaboration for end-to-end sales process and incentive governance
• My Workspace (MWS) (Jun 2024 – Sept 2024) – Led BA activities for account servicing application integrated with Core Banking systems
• Microsoft Dynamics CRM Transformation (Jan 2024 – May 2024) – Contributed to CRM process enhancement and requirement documentation
• India DIY Webform Platform (Sept 2023 – Dec 2023) – Led BA for digital banking onboarding solutions
• World Class Account Opening (WCO) (May 2023 – Aug 2023, Singapore) – Led digital deposit account onboarding initiative

Enterprise Project Governance & Agile Delivery

• Worked as Business Analyst cum Scrum Master supporting enterprise project governance and Agile delivery initiatives
• Managed end-to-end Agile project delivery including sprint planning, backlog grooming, daily stand-ups, and retrospectives
• Coordinated with developers, QA teams, business stakeholders, and leadership to ensure timely project execution
• Supported EY Service Quality Management Application and Sequence/SQ Tool initiatives
• Facilitated stakeholder communication, requirement clarification, and release coordination across teams
• Contributed to Agile transformation by implementing Scrum practices and enhancing collaboration frameworks

• Took planned professional break for personal and family priorities
• Continued professional learning and industry engagement during transition period
• Successfully resumed enterprise banking and transformation consulting responsibilities afterward

Core Banking Transformation (PSS Platform)

• Served as Senior Lead Analyst supporting Core Banking transformation for multiple banking clients under PSS Umbrella platform
• Led business analysis activities including BRD and FSD review and validation
• Collaborated with business stakeholders, technology teams, and client representatives to ensure requirement clarity
• Mentored new team members on banking systems, operational workflows, and delivery processes
• Supported requirement analysis, impact assessment, process documentation, and functional solution discussions
• Contributed to delivery governance, quality assurance, and documentation standardisation across banking projects
• Worked within Agile and structured delivery environments supporting enterprise banking transformation programs

MUFG Union Bank Core Banking Transformation (USA)

• Served as Principal Consultant and Senior Business Analyst for MUFG Union Bank's Core Banking Transformation program
• Supported large-scale banking transformation involving Core Banking application modernisation and process enhancement
• Collaborated with business stakeholders, technology teams, and consulting leadership to gather and analyse requirements
• Conducted requirement analysis, impact assessment, process mapping, and solution alignment activities
• Coordinated with cross-functional teams across consulting, development, QA, and business operations
• Contributed to transformation initiatives aligned with operational efficiency and regulatory requirements
• Worked within Agile and enterprise delivery frameworks supporting digital banking and Core Banking modernisation

FINO Payments Bank – FIS Profile 7.4 Implementation

• Worked as Senior Business Analyst supporting FINO Payments Bank implementation under FIS Core Banking transformation initiatives
• Extensive experience on FIS Profile 7.4 Core Banking platform covering Host and Web UI modules for Customer Service, Administration, and Teller functionalities
• Contributed to end-to-end implementation from project inception through production go-live (July 2018)
• Collaborated with business stakeholders and banking operations teams to align Core Banking functionalities with Payments Bank operational models
• Coordinated REST API implementation with development and integration teams for UI integration requirements
• Supported administrative configuration automation through SFTP integration processes
• Performed business process analysis, requirement documentation, functional validation, UAT coordination, and production support

• Transitioned from Mortgage Servicing operations into Banking Technology transformation initiatives
• Expanded expertise toward Core Banking and enterprise BFSI technology programs
• Successfully entered enterprise banking implementation and consulting environments

Sun West Mortgage Company – U.S. Mortgage Operations & Investor Reporting

• Worked as Associate Business Analyst supporting U.S. mortgage servicing and investor reporting operations
• Performed analysis of existing business processes and operational workflows to support reporting accuracy
• Utilised enterprise systems including SunSoft (Captive Platform) for Reverse Mortgage loans and McDash/McDonald platforms for Forward Mortgage processing
• Generated, validated, and reconciled regulatory reports and investor reporting data
• Supported process documentation, reporting governance, and operational control activities within mortgage servicing environments

• Expanded domain expertise from Insurance Operations into Financial Services consulting environments
• Developed foundational Business Analysis and operational consulting capabilities
• Transitioned successfully into enterprise-facing analytical and reporting roles

UK Life Insurance & Annuity Operations

• Worked as Insurance Process Analyst supporting UK-based life insurance and annuity operations for Royal London Life Insurance and Phoenix Life
• Managed operational processing activities related to life insurance and annuity products while ensuring adherence to client SLAs
• Performed business process analysis to identify operational gaps, inefficiencies, and improvement opportunities
• Implemented process improvement initiatives contributing to reduction in turnaround time (TAT) and operational efficiency enhancement
• Supported workflow optimisation, quality control, and process standardisation initiatives across insurance operations

• Pursued MBA studies while transitioning into broader Financial Services and Insurance Operations roles
• Successfully aligned academic commitments with long-term career progression objectives
• Built foundation for transition into enterprise BFSI consulting and banking technology domains

Life Insurance Underwriting Operations

• Worked as Underwriting Analyst supporting life insurance underwriting operations and policy assessment activities
• Performed preliminary risk assessment and analysis of customer applications in accordance with underwriting guidelines
• Reviewed customer documentation, policy details, medical records, and financial information to support underwriting decisions
• Coordinated with sales, operations, and underwriting teams to ensure timely processing of insurance applications

Underwriting & New Business Operations

• Worked in Underwriting and New Business operations supporting life insurance policy issuance and risk assessment activities
• Performed non-medical underwriting analysis by evaluating customer applications, financial information, and risk parameters
• Coordinated with sales, underwriting, and operations teams to ensure timely processing and issuance of life insurance policies
• Maintained accuracy of underwriting records and supported operational compliance requirements